Bill

[Peno]

I cant get through to anyone, i cant afford to pay bill tomoro, this is the only form of communication to any one we dont have landline these days, you can see on record ive payed at lot back, but ive gone skint, need time to get back on track, i need phone and internet staying on, please sort , thank you

[Cleoriff]

@Peno 

This is not O2, it's a community forum made up of customers like yourself

However you need to follow this advice.

You need to speak to the Payment Management Team on 0800 902 0217. It's a free call. Also take a look at this link: https://www.o2.co.uk/help/account-and-billing/payment-support

[gmarkj]

If you have skype you can use that to call the number above.