Welcome to the O2 Community

Has your question already been answered? See the community FAQ's
Reply
Anonymous
Posts: 0
Accepted Solution

Bill

Hi, my bill is due on the 13... Is there any way of me checking numbers I called 1 week ago?( Never saved an important number) or do I have to wait for paper bill on the 13th??? Thanks

Anonymous
Posts: 0

Re: Bill

Hi @Anonymous you can check outgoing calls in your myo2 via the app or your pc 

Posts: 88,503
Topics: 533
Solutions: 11,465
Registered: ‎04-04-2012

Re: Bill

Your phone log may have it?
Or in your previous bills section, on the left side of the page, you should see “what I’ve used” which should tell you this months usage.
https://community.o2.co.uk/t5/How-to-guides/How-do-I-get-to-the-Download-Bill-page/ba-p/1014096
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 70,288
Topics: 548
Solutions: 3,428
Registered: ‎04-01-2009

Re: Bill

View your latest bill in My O2

Scroll down to see 6 previous bills and click on one of those.

Scroll down to the bottom of that bill and click on View and print older bills

That will bring up the old style web page

Click on 'recent charges' in the left hand blue menu.

Click on 'what I've used'

click on voice calls and you should see numbers called since your last bill.
Anonymous
Posts: 0

Re: Bill

Hi thanks for your time, but it only shows calls upto 7th December I need it from 27th December. It will come up on my next bill due on the 13th but it'll be too late by then
Posts: 88,503
Topics: 533
Solutions: 11,465
Registered: ‎04-04-2012

Re: Bill

If you can’t find the bit mentioned give customer service a call on 202 and they should be able to help you.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 73,206
Topics: 688
Registered: ‎14-01-2013

Re: Bill

@AnonymousHave you checked your phone call logs? (Or are you like my other half..who deletes everything asap?) 

*The Game Is On*


Posts: 88,503
Topics: 533
Solutions: 11,465
Registered: ‎04-04-2012

Re: Bill

Gone I guess as asked that first.....?
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)
Posts: 73,206
Topics: 688
Registered: ‎14-01-2013

Re: Bill

[ Edited ]

@MI5 wrote:
Gone I guess as asked that first.....?

Oooohhh get you! Smiley Tongue

Mind you, it wasn't answered, so worth asking again...Smiley Very Happy

*The Game Is On*


Posts: 88,503
Topics: 533
Solutions: 11,465
Registered: ‎04-04-2012

Re: Bill

Caught it off you Smiley Tongue
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone7 (EE)