on 17-11-2016 19:58
on 17-11-2016 19:58
Dear O2,
I want to ask about my bill?? How on earth is it 87 pounds??????
It is only meant to be 24 ???????
Why am I being charged for minutes? And what are these 'things you've bought'
I need an explanation.
Stephanie
Solved! Go to Solution.
on 17-11-2016 21:39
on 17-11-2016 21:39
@Anonymous You are not speaking to O2 here. This is a customer to customer forum. As suggested above, you need to contact customer service. No one here has access to anyone's account.
on 17-11-2016 20:10
on 17-11-2016 20:33
on 17-11-2016 20:33
Things you've bought is usually O2 Travel £1.66+ vat. Or any MMS you may have sent
Veritas Numquam Perit
on 17-11-2016 21:39
on 17-11-2016 21:39
on 18-11-2016 08:25
on 18-11-2016 08:25
on 18-11-2016 08:30
on 18-11-2016 08:30
@Curr946 wrote:
@Cleoriff wrote:Things you've bought is usually O2 Travel £1.66+ vat. Or any MMS you may have sent
incorrect, things you've bought is using bill to account, such as Google Play
No she isn't.
O2 travel costs are listed under that section of the bill.
on 18-11-2016 08:35
on 18-11-2016 08:35
on 18-11-2016 08:40
on 18-11-2016 08:40
O2 Travel always comes under things you have bought as well as charge to mobile and Google Play so until the OP comes back we are none the wiser, which is why I asked if they had been overseas in post 2,the first reply on here. (Or 3 I forget )
on 18-11-2016 08:45
on 18-11-2016 08:45
on 18-11-2016 09:06
on 18-11-2016 09:06