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Bill

Anonymous
Not applicable

Dear O2,

 

I want to ask about my bill?? How on earth is it 87 pounds??????

 

It is only meant to be 24 ???????

 

Why am I being charged for minutes? And what are these 'things you've bought'

 

I need an explanation.

 

Stephanie

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Bambino
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@Anonymous You are not speaking to O2 here. This is a customer to customer forum. As suggested above, you need to contact customer service. No one here has access to anyone's account.

I DO NOT WORK FOR O2



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MI5
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You need to talk to cs http://www.o2.co.uk/contactus or check in your MyO2 http://www.o2.co.uk/myo2
We can't help you, sorry.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
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Cleoriff
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Things you've bought is usually O2 Travel £1.66+ vat. Or any MMS you may have sent

 

Veritas Numquam Perit

Girl in a jacket
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Bambino
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@Anonymous You are not speaking to O2 here. This is a customer to customer forum. As suggested above, you need to contact customer service. No one here has access to anyone's account.

I DO NOT WORK FOR O2



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Curr946
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@Cleoriff wrote:

Things you've bought is usually O2 Travel £1.66+ vat. Or any MMS you may have sent

 


incorrect, things you've bought is using bill to account, such as Google Play

Current Phone: Sony Xperia XZ Premium
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MI5
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@Curr946 wrote:

@Cleoriff wrote:

Things you've bought is usually O2 Travel £1.66+ vat. Or any MMS you may have sent

 


incorrect, things you've bought is using bill to account, such as Google Play


No she isn't.

O2 travel costs are listed under that section of the bill.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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MI5
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travel.PNG

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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O2 Travel always comes under things you have bought as well as charge to mobile and Google Play so until the OP comes back we are none the wiser, which is why I asked if they had been overseas in post 2,the first reply on here. (Or 3 I forget Happy Dance)

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MI5
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Nope, not this post wink
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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jonsie
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  • Another thread....age is a wonderful thing...what was the question again LOL
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