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Bill

Anonymous
Not applicable

Hello, I signed up for 02 on saturday, my sim hasn't yet been delivered and i'm just wondering why I have already had a bill for £16.58? 

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MI5
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Your first bill is generated immediately (this is so that the sim / phone can be used immediately, however, for telephone / online sales, O2 will refund the days usage upto the point that your receive the phone / sim.
The first bill includes a day or 2 usage plus one full month which is paid in advance.

http://www.o2.co.uk/assets/O2HybridNav/Static-files/BillRedesign/BillRedesignHtmlDemo/PB_consumer_02...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 144653 Posts
  • 634 Topics
  • 27730 Solutions
Registered:

Your first bill is generated immediately (this is so that the sim / phone can be used immediately, however, for telephone / online sales, O2 will refund the days usage upto the point that your receive the phone / sim.
The first bill includes a day or 2 usage plus one full month which is paid in advance.

http://www.o2.co.uk/assets/O2HybridNav/Static-files/BillRedesign/BillRedesignHtmlDemo/PB_consumer_02...

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Anonymous
Not applicable

Ok thank you, that has helped. It doesn't bother me, i was just wondering why, but you have answered that. Thank you 

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jonsie
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It all works out when you're contract comes to an end. Hope all goes well for you:smileyhappy:

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