on 25-08-2024 14:03
Why is my bill 132 when I’ve got a spending cap on it? I can’t afford to pay that charge and I’ve not set nothing up on my device to make it go to that price says Sony but I have nothing Sony with 02
on 25-08-2024 14:08
We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you message O2 using the links below, they should be able to help you with this
or give them a call on 202 or 0344 809 0202
on 25-08-2024 14:21
on 25-08-2024 14:21
@Shannon961 See below:
Spend Caps on O2 - O2 Community
You can speak to the Payment Management Team on 0800 902 0217/0800 032 5302
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support