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Bill

Reese
Level 1: Joiner
  • 1 Posts
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on ‎12-12-2023 10:41

on ‎12-12-2023 10:41

My o2 app will not let me pay my phone bill 

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Enlli
Level 69: Guiding Light
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on ‎12-12-2023 10:49

on ‎12-12-2023 10:49

Best contact payments, the app can be flakey

You can reach the Payment Management team on 0800 902 0217. 

 

The opening times are:

Monday to Friday – 8am to 8pm

Saturday – 8am to 6pm

Sunday – 9am to 6pm

Consider setting up a Direct Debit and save yourself hassle and the danger of a missed payment 

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.
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MI5
Level 94: Supreme
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on ‎12-12-2023 11:09

on ‎12-12-2023 11:09

@Reese 

Can you log in online https://mymobile.o2.co.uk/ ?
If so, try deleting the app, rebooting your phone and then reinstall the app.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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