on 09-02-2023 09:23
i have tried to pay my bill three times, two card payments and one pay pal payment all through the my O2 app but O2 are saying i have not paid my bill and have suspended my services.
i was on hold over an hour onl for the line to go dead and i cannot speak to anyone on online chat, i am not happy i cant wait to be free of my contract in a fe months.
on 09-02-2023 09:28
You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
Guide: How to Pay Your Bill (Airtime & Device Plans)
on 09-02-2023 09:40
on 09-02-2023 09:40
i have tried twice i sit on hold for over an hour and then the phone goes dead
on 09-02-2023 09:50
Did the direct number above not help then?
You can try messaging on social media @Rubber :
Facebook ( https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram ( https://o2uk.co/O2CIG)
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here
on 09-02-2023 09:55
on 09-02-2023 09:55
i have tried the above number but i was on hold for well over an hour and had to give up as i was busy
on 09-02-2023 11:55
Did you try the social media option @Rubber ?
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here