cancel
Showing results for 
Search instead for 
Did you mean: 

Bill

11a
Level 1: Joiner
  • 1 Posts
  • 1 Topics
  • 0 Solutions
Registered:

paid my bill want to no why my service is still off and I can’t get through to anybody to sort it out

Message 1 of 2
194 Views
1 ACCEPTED SOLUTION

Accepted Solutions

madasaf1sh
Level 76: Forum Legend
  • 10160 Posts
  • 55 Topics
  • 3009 Solutions
Registered:

@11a 

 

It can take upto 48 hours after a suspension and bill payment for all bars to be removed. 

 

The only people who can help are customer services on 0344 809 0202 you can try live chat if it is available at https://o2.co.uk/contactusc

 

I would always advise making payments for suspended accounts over the phone as they can take the bars off instantly

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK

View solution in original post

Message 2 of 2
192 Views
1 REPLY 1

madasaf1sh
Level 76: Forum Legend
  • 10160 Posts
  • 55 Topics
  • 3009 Solutions
Registered:

@11a 

 

It can take upto 48 hours after a suspension and bill payment for all bars to be removed. 

 

The only people who can help are customer services on 0344 809 0202 you can try live chat if it is available at https://o2.co.uk/contactusc

 

I would always advise making payments for suspended accounts over the phone as they can take the bars off instantly

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
Message 2 of 2
193 Views