on 01-07-2021 12:44
Solved! Go to Solution.
on 01-07-2021 12:51
A few possible reasons.
Your first bill is always higher due to pro rata charges to align your billing date.
You may have made calls or texts not included in your allowances.
You may have charged something to your account.
It should all be explained in your MyO2 and there's a billing help page here https://www.o2.co.uk/help/account-and-billing/your-bill
on 01-07-2021 12:51
A few possible reasons.
Your first bill is always higher due to pro rata charges to align your billing date.
You may have made calls or texts not included in your allowances.
You may have charged something to your account.
It should all be explained in your MyO2 and there's a billing help page here https://www.o2.co.uk/help/account-and-billing/your-bill
on 01-07-2021 13:09
on 01-07-2021 13:09
Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).
Link to our guide on how to contact them can be found here