Solved: Re: Bill

Sajid · ‎18-07-2020

Why have I been getting charged extra for some months compared to the £45 I should be getting as the sim in inactive.. I've been abroad since feb.. and my Bill's are coming at different rates can you explain.

MI5 · ‎18-07-2020

@Sajid

Sounds like the annual rpi increase

https://www.o2.co.uk/prices

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎18-07-2020

@Sajid

You can get a breakdown of your bill in your MyO2 http://www.o2.co.uk/myo2 or by calling customer service Guide: Coronavirus Community Help and Support

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Sajid · ‎18-07-2020

I see that but the breakdown shows no charges just 2 months I've been charged £1.21 extra

MI5 · ‎18-07-2020

@Sajid

Sounds like the annual rpi increase

https://www.o2.co.uk/prices

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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