Bill

[Laurensmith1]

My phone bill was only suppose to be £56 I spoke with you’re manager on the phone and he said that’s fine I won’t get charged no more now I’ve. Paid it and you’ve took £108 out my bank and now I’m left with nothing and I’ve got other bills to pay out so I want the rest of my money back otherwise I’m not paying anything on my bill again and I’ll make sure everyone knows not to use o2

[Bambino]

@Laurensmith1 This is not O2. This is a customer community. You need to call customer service in the morning. All available numbers are in the link below.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[Jason2]

I need to set my bill up as a direct debit but can’t get through to speak to anyone how do I go about this any advice

[MI5]

@Jason2 

Numbers to call here Guide: Coronavirus Community Help and Support 

Direct débit help here Guide: How to Pay Your Bill (Contract) 

[KingAmo]

@Jason2
You can drop in at the stores as the stores have now opened. Or you can decide to call the numbers in this guide
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...