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Bill

Nik3
Level 1: Joiner
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on ‎22-05-2020 21:06

on ‎22-05-2020 21:06

Hey my son has been disconnected but I haven’t. I am the one paying the contracts. I tried phoning him it’s keeps saying welcome to o2. He still has internet and that thro the app. So don’t know y it’s saying this. I can message and phone. X
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MI5
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on ‎22-05-2020 21:07

on ‎22-05-2020 21:07

@Nik3 

You need to call customer service, we are just customers here Guide: Coronavirus Community Help and Support 

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Marjo
Former Staff
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on ‎26-05-2020 16:47

on ‎26-05-2020 16:47

Hi there @Nik3 , how are  you getting on with this at the moment? Did you manage to get in contact with customer service as advised above?

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Nik3
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on ‎30-05-2020 09:56

on ‎30-05-2020 09:56

I managed to fix it. It must have been down in my area but was working an hour later. Xx thanks everyone xx
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