on 01-05-2020 13:53
on 01-05-2020 13:55
You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808
on 01-05-2020 13:55
on 01-05-2020 13:55
You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808
on 01-05-2020 13:55
on 01-05-2020 13:55
You need to speak to the Payment Management Team on 0800 902 0217. It’s a free call
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best chance of getting through is calling at 8 am
Other numbers here: Guide: Coronavirus Community Help and Support
on 01-05-2020 13:56
There are various numbers in this guide. Use any or all. Guide: Coronavirus Community Help and Support
Veritas Numquam Perit
on 01-05-2020 13:58
on 01-05-2020 13:59
on 01-05-2020 13:59
You need to call O2 then choose any of the options, fraud etc
Everything is taking longer due to the lockdown. Call centres and social distancing means limited staff to handle all the queries. Patience needed I'm afraid.
https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...
Other numbers to try
0800 977 7337
0800 587 4005
0800 0901808
on 01-05-2020 14:00
on 01-05-2020 14:00
@Stephen3605 All we have are the numbers you've been given. You just have to keep trying. Calling at 8 am is the best chance of getting through.
on 01-05-2020 14:17
on 01-05-2020 14:18
on 01-05-2020 14:18