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jasonleeriley
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on ‎10-04-2020 15:48

on ‎10-04-2020 15:48

If you have a pay monthly contract and you don't have the money in your account to pay on that day will it just come out on the day that you can afford to pay
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jasonleeriley
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on ‎10-04-2020 15:50

on ‎10-04-2020 15:50

Any helpful information
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Bambino
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on ‎10-04-2020 15:52

on ‎10-04-2020 15:52

@jasonleeriley Look at Payment Management within this link: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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jonsie
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on ‎10-04-2020 15:52

on ‎10-04-2020 15:52

No, the direct debit will fail and O2 won't attempt to take it again

You need to make a manual payment

Guide: How to Pay Your Bill (Airtime & Device Plans) 

Guide: Coronavirus Community Help and Support 

Social Media Support ~ O2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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MI5
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on ‎10-04-2020 15:58

on ‎10-04-2020 15:58

@jasonleeriley 

Ask your bank if you can arrange an overdraft.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
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