on 20-03-2020 18:12
on 20-03-2020 18:21
on 20-03-2020 18:21
@Bradleywilson We are all customers here, with no access to anyone's account information. You need to speak to customer service. https://community.o2.co.uk/t5/Welcome-News/How-to-find-help-amp-contact-O2-A-Guide/m-p/1201416
on 20-03-2020 18:39
on 20-03-2020 18:39
Have you been informed of this by text message @Bradleywilson , if so then if could be one of the spam texts being sent out.
on 20-03-2020 19:34
on 20-03-2020 19:34
If it is via text then its probably a scam and has been reported frequently on here. O2 are supposed to be looking into it, though they obviously haven't managed to shut it down as yet.
Do not open it or click on any links
Forward the scam text to 7726 free of charge
Other ways to report here…. including Action Fraud website
https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice
Block the number - advice in these links
https://www.samsung.com/us/support/answer/ANS00062352/
https://support.apple.com/en-us/HT201229
Veritas Numquam Perit