Re: Bill

123lisa · ‎11-03-2020

My name is Keith Pioli, I have recieved a payment request for my O2 account which you kindly helped to change to Giff Gaff with the same number, I did close my account with a lot of difficulty and fully paid for my device, it really has destressed me why I would get a demand for payment from O2 when I am no longer with you, so please can you help me I am a 75 year old pensioner and on my contract ending decided I could not afford to stay with O2 and tried to find a contract I could afford and that was a pay monthly one, so can you please please help me Thank you

MI5 · ‎11-03-2020

@123lisa

This is not O2.

You need to speak to customer service but this could just be your final bill that has been produced Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

Martin-O2 · ‎17-03-2020

Hey @123lisa are you still having difficulties with this or are you all sorted now?

→ COVID-19 support - Help and support from O2 during the lockdown
→ Access for You: Registration - Find out how to register for our Access for You service.
→ Just joined the community or thinking of registering? Check out this handy starter guide!
→ Have a query about your account? login to My O2 for help

If you'd like to take part, why not register?

O2

Bill

So then, this courier arrived

Bereavement Change of Name on Account Process

Laptop fault?

Being charged for an account that i didnt ask for

Arrears