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audrey213
Level 1: Joiner
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Upgraded last month. Told it was £38 a month. Bill this month is £53 not including device plan. No way am I paying this....Has to be wrong.
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MI5
Level 94: Supreme
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Log into your MyO2 http://www.o2.co.uk/myo2 and check why. You must have made calls or sent texts outside of your allowances.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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MI5
Level 94: Supreme
  • 143403 Posts
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  • 27489 Solutions
Registered:
Log into your MyO2 http://www.o2.co.uk/myo2 and check why. You must have made calls or sent texts outside of your allowances.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Cleoriff
Level 94: Supreme
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@audrey213You also need to check this out with customer services if you aren't satisfied with what you see in My O2 http://www.o2.co.uk/contactus

Veritas Numquam Perit

Girl in a jacket
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jonsie
Level 94: Supreme
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Bear in mind that your first bill will be slightly higher due to the pro rata interim period but check in my O2 because I'm sure you have either sent MMS inadvertently or made calls not covered by your allowance.

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Anonymous
Not applicable

If you don't pay it they will chase you for the money & you might end up with a default on your credit score 

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