Bill was payed weeks ago still nothing working

[Rionach]

I payed my bill weeks ago and the next payment is not due until the 22nd this month so can someone please tell me why my data, calls and texts are still not working

[MI5 · Accepted solution]

@Rionach 

You'll need to call customer service.

Use Skype if you have no other phone.
Numbers here Guide: Coronavirus Community Help and Support 
When it comes to the reason you are calling stay silent for 15 seconds and you will be taken to the keypad options.
Press 2 for Everything Else
Press 5 for More Options
Press 7 for Anything Else which will put you though to someone.
Say "Upgrade", "Lost/Stolen" or "Fraud" if you have to, to get put through to someone.
8.00am is the best time to call if you can.