Bill to mobile not working

[MikeF]

I have called and used the live chat about this several times as apple are saying that my limit has been reached, o2 say it hasn't but I am still unable to use this very useful service. A previous advisor said there looked to be a fault and logged something somewhere but there is no record of this and the call centre are absolutely clueless. Has anybody else had this issue before?

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[madasaf1sh]

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@Enlli wrote:

Where is the £1 million a day going?

I can guess

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Into Crapita and TeleNoPerformance's back pocket, they could spend £1m per day to bring CS back to the UK

[Enlli]

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@jonsie wrote:

It's certainly not going on improving coverage or customer service

We've said before that O2 need a massive cash investment or selling off

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Well coverage has changed here. I've now got 5G Stand Alone. Problem at the moment is it's low band 700Mhz and data is slower than 4G in the same place!

[Dave-O2]

Afternoon @MikeF 

So i can try and get to the bottom of this, can you please drop me a PM with the mobile number affected?