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Level 1: Joiner
Posts: 2
Registered: ‎14-08-2018
Accepted Solution

Bill to high

My bill very high compared to normal.i have used my normal allowance then I get some bolt to give me internet its 64 pounds compared to my usual 30.00 I also feel there someone hacking into my phone
Level 1: Joiner
Posts: 2
Registered: ‎14-08-2018

Re: Bill to high

So my bill very high to normal and when you try enquire you are on hold constantly when you phone up bad customers service and I am getting annoyed at poor service
Level 70: Enigma
Posts: 17,137
Registered: ‎31-03-2010

Re: Bill to high

I will ask an O2 online advisor to contact you in the morning. @O2Lisa can you please assist @Mcmurraypeter98?


Posts: 462
Topics: 0
Kudos: 64
Solutions: 16
Registered: ‎08-03-2017

Re: Bill to high

Good morningsmiling

Thanks for the tag @Bambino 


I'll message you privately @Mcmurraypeter98 and get this looked in to for you

My working hours are Monday 08:00 - 18:00, Tuesday - Friday 08:00 - 14:00
Any messages sent outside these time will be responded to on my return.
Thanks Smiley Happy