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Bill query

Dale14
Level 1: Joiner
  • 1 Posts
  • 1 Topics
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Why am I still paying over £50 a month when I’m on a £35 monthly rolling contract ? 

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TallTrees
Level 41: Prodigal
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Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

Hi there @Dale14 

Welcome to the o2 community forum

Bill queries need to be answered by Customer Services as we do not have access here to accounts.

Guides to call o2 C.S. above.

Best time to call is early morning 08.00am

Good Luck and best wishes



HAPPINESS IS BEE SHAPED

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TallTrees
Level 41: Prodigal
  • 7846 Posts
  • 69 Topics
  • 139 Solutions
Registered:

Guide: Coronavirus Community Help and Support 

Guide: How to find help & contact O2 

Hi there @Dale14 

Welcome to the o2 community forum

Bill queries need to be answered by Customer Services as we do not have access here to accounts.

Guides to call o2 C.S. above.

Best time to call is early morning 08.00am

Good Luck and best wishes



HAPPINESS IS BEE SHAPED

View solution in original post

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MI5
Level 94: Supreme
  • 122098 Posts
  • 609 Topics
  • 18911 Solutions
Registered:

@Dale14 

All charges are explained in your MyO2 https://mymobile.o2.co.uk/

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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