Bill payment

[Tk61]

I have two numbers on my account one is my husband’s i am trying to pay his bill on my o2 but i cant his number doesn’t come up

[MI5 · Accepted solution]

@Tk61 

Both accounts need separate log in details.

You can get in touch with Payment Management team on 0800 902 0217 who’ll find a solution that’s right for you.
Payment Management opening hours:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Guide: How to Pay Your Bill (Airtime & Device Plans) 
 

[Oxonian]

@Tk61 

You cannot set up two different accounts on MyO2 at the moment.

You'll need to set up the second number separately and using a different e-mail address. 

Guide: How to Pay Your Bill (Airtime & Device Plans) 

[Bambino]

@Tk61 First option in the guide provided above is how to set up a Direct Debit, which will avoid the problem you're having going forward.