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Bill payment

Katiemac2
Level 1: Joiner
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I have paid my bill but not showing up as paid on My O2 page. Cannot get in touch to be able to speak to a human being. Any ideas?

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Cleoriff
Level 94: Supreme
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There is a problem with the billing platorm @Katiemac2 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

Girl in a jacket

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madasaf1sh
Level 76: Forum Legend
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@Katiemac2 

 

It can take upto 48 hours for my o2 to update. 

 

If you have late payment and your services have been restricted you need to call 0800 902 0217 from another phone or use Skype and they can help. 

 

If not and you have no impacts on your services then wait till Monday. 

- Xperia 1V - o2 and Spusu
- Pixel 8 Pro - o2 and Vodafone UK
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Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

There is a problem with the billing platorm @Katiemac2 

We’re just customers like you but it sounds like you’ll need someone to access your account which can’t be done from here. If you call O2 on 202 or 0344 809 0202 or use O2's social media to help by messaging them on Facebook (https://o2uk.co/O2CFB) , Twitter ( https://o2uk.co/O2CTW) or Instagram (https://o2uk.co/O2CIG) , they should be able to help you with this

Veritas Numquam Perit

Girl in a jacket
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