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Bill payment

BonnieBundy
Level 1: Joiner
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I received a text message from this number - +44 7931 347009 - saying that O2 have not received payment for my recent bill despite it not being due until the 23rd Nov. I just wanted to double check that this isn’t a scam before I click the link provided in the text. It’s not a number I recognise as being used in any other correspondence with O2
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Cleoriff
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@BonnieBundy 

It's a well known scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122366 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@BonnieBundy 

It's a well known scam.

Block the number and do not follow any links.

Forward the scam text to 7726 - It's free.

Other ways to report here including Action Fraud website

https://www.o2.co.uk/help/safety-and-security/phishing-and-smishing-advice

How to block a number:

https://www.samsung.com/us/support/answer/ANS00062352/

https://support.apple.com/en-us/HT201229

 

Veritas Numquam Perit

Girl in a jacket
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Jammers
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I have just received my phone bill for this month only it has started charging me for making calls to landline phones even though I have unlimited texts and phone calls has this changed recently or is this something weird
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BonnieBundy
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Thank you, I thought so just needed reassurance!
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gmarkj
Level 66: Unequalled
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What do the numbers start with @Jammers?
Calls to 01, 02 and MOST 07 (but not all) should be included.
Best idea is to check your bill to see which numbers you have been charged for and see if they are included.
If you think they should be, come back and we can ask a guru to look into it.

Please note, this is not customer services and we cannot access your account. Do not publish personal details (email, phone number, bank account).


Link to our guide on how to contact them can be found here

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