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Bill paid phone still not connected

Rochxcx
Level 1: Joiner
  • 1 Posts
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Registered:

Hi o pains my Bill for my phone yesterday but still have been reconnected help?

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Cleoriff
Level 94: Supreme
  • 122356 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Rochxcx  It could take 24-48 hrs. Keep rebooting your phone. If you need to get in touch with O2 then follow this info

Call 0344 809 0202 if you can borrow a phone or use a landline

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 122356 Posts
  • 824 Topics
  • 7457 Solutions
Registered:

@Rochxcx  It could take 24-48 hrs. Keep rebooting your phone. If you need to get in touch with O2 then follow this info

Call 0344 809 0202 if you can borrow a phone or use a landline

If you have no access to a phone then use Skype to call 0800 032 1402

All other numbers and methods of contact are in this guide

Guide: Coronavirus Community Help and Support 

When you call, you will be asked for the reason you are calling,

Stay silent for 15 seconds and you will be taken to the keypad options.

Press 2 for Everything Else

Press 5 for More Options

Press 7 for Anything Else which will put you though to an advisor.

Press Upgrade, Lost/Stolen or Fraud if you have to.

8am is the best time to call

Veritas Numquam Perit

Girl in a jacket
Message 2 of 2
221 Views