on 03-02-2019 08:37
I’ve been with O2 7 years. I paid my bill in full and on time. O2 cut me off twice both times causing huge problems. I’m a domiciliary carer and on a low income. O2 admitted it was their fault, They offered me £2 compensation/ good will. I have written asking to be compensated properly so I’m not left out of pocket by O2s mistake, o2 refuse reply.
on 03-02-2019 08:47
on 03-02-2019 15:49
@Nickypom You can speak to customer service using any phone by calling 0800 032 1402, which is a free call. I'm curious as to who you emailed, as O2 stopped using email as a method of communication years ago.
on 03-02-2019 16:41
The only email address is the complaint review service.