Bill paid no services

[Carmen]

Samsung galaxy S10

[Carmen]

Hi I've paid my bill in full and reset my phone and turned it off and on an still my services are not on, I need to be able to use my phone and cant get through on the customer service number.

[Chris12]

My bill is paid and I have had no signal for days now, I have to use my phone.

[O2Lorna]

You would need to speak to someone at customer services to have the account checked. There are numbers in the below link that you can try.

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su...

[gmarkj]

There are 0800 numbers in that guide you can call using Skype @Chris12

[jonsie]

It can take up to 48 hours to be reconnected unless you call them @Chris12