Solved: Bill increase

Nanakdeep · ‎07-05-2022

Hello dear team member i have £44.00 plan but from last month its increase to £49.00. Please explain me why this happen. I want pay my pending installments in onece time.

thanks and regards,

nanakdeep singh

MI5 · ‎07-05-2022

@Nanakdeep

Explained here https://www.o2.co.uk/prices#:~:text=Each%20year%2C%20your%20Airtime%20Plan,the%20general%20level%20o....

To pay off your device plan you need to contact O2.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎07-05-2022

@Nanakdeep

Explained here https://www.o2.co.uk/prices#:~:text=Each%20year%2C%20your%20Airtime%20Plan,the%20general%20level%20o....

To pay off your device plan you need to contact O2.

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm
https://www.o2.co.uk/help/account-and-billing/payment-support
Best time to call is around 8.00am

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

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