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Level 1: Joiner
Posts: 1
Registered: ‎30-11-2016
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Bill date

I have always had my payment date as the 15th or closest to tbat but am.now aware payment is due on 30th....My pay goes in on 15th....Please resolve
Posts: 100,584
Topics: 767
Registered: ‎14-01-2013

Re: Bill date

[ Edited ]

Hi @Gazbo

You will need to contact customer services to make any change to your billing date

https://www.o2.co.uk/contactus

Edited to add: This isn't customer services you are talking to. You have posted on the community forum. Follow the advice above and give CS a call

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Posts: 116,692
Topics: 574
Solutions: 16,179
Registered: ‎04-04-2012

Re: Bill date

Your bill would be generated on the 15th and due for payment 2 weeks later on the 30th.
Bill dates never change unless you take a brand new unlinked contract.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

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Anonymous
Posts: 0

Re: Bill date

@Gazbo Read my guide to help understand. Also you are not talking to O2 here

 

https://community.o2.co.uk/t5/Discussions-and-Feedback/A-Guide-To-O2-Refresh/td-p/877701