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Bill and order

Yewande-24
Level 1: Joiner
  • 1 Posts
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Registered:

Hello, 

My name is Yewande SHODUNKE,  order no: Msxxxxxxxxx. Ordered 2 phones from your company on the 22nd of December, 2021. Called your team reporting that orders has not been delivered,  l was reassured that it will this week. Orders not received till now, sims received last week, not activated as phones yet to arrive. To my surprise direct debit taken out already. I cannot be charged for the phones or sim l have not activated. Can you please look into this? Hope to read  from u soonest. 

 

Many thanks, 

Yewande. 

 

[Mod edit: Please do not post order numbers on the public board. Thanks!]

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jonsie
Level 94: Supreme
  • 92921 Posts
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Registered:

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them on 0800 081 0255

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jonsie
Level 94: Supreme
  • 92921 Posts
  • 608 Topics
  • 6913 Solutions
Registered:

Looks like you should contact the sales team as they can help with that – message them on Social Media if that works best for you –

See links below

Or you can call them on 0800 081 0255

Message 2 of 2
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