Re: Bill Payments

Millie24 · ‎27-03-2020

I've just been charged £80 for travelling abroad, however, my phone was on airplane mode for the entire week! I can't seem to sort this out online and no one will talk to me on the phone about it so I'm pretty stuck with how to get this money back. Any suggestions?

MI5 · ‎27-03-2020

@Millie24

You're only hope is getting through to customer service Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

STEVENWINNING94 · ‎27-03-2020

Been over charged and payments I dont know about ?

MI5 · ‎27-03-2020

@STEVENWINNING94

Full breakdown available in your MyO2 http://www.o2.co.uk/myo2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

O2

Bill Payments

Travel bolt on

using phone abroad

My contract ***********

Phone use abroad

Pay may existing bills