Solved: Bill Payment

Lollitta · ‎28-08-2024

Good Morning, I am trying to pay my outstanding bill but I cannot get access to my 02 as it requires a code sent to my mobile number, however, I am not in the country to get the code. How can I pay it?

MI5 · ‎28-08-2024

@Lollitta

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use Skype to call if needed Guide: A Guide to Skype

If you set up a direct debit, it will avoid future issues.

Guide: How to Pay Your Bill (Contract)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎28-08-2024

@Lollitta

You can reach the Payment Management team on 0800 902 0217.
The opening times are:
Monday to Friday – 8am to 8pm
Saturday – 8am to 6pm
Sunday – 9am to 6pm

Use Skype to call if needed Guide: A Guide to Skype

If you set up a direct debit, it will avoid future issues.

Guide: How to Pay Your Bill (Contract)

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

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