Address: *********
Phone: **********
Email: ************
I hope this letter finds you well. I am writing to inform you that I am currently abroad due to a family emergency. Unfortunately, I had to travel to Somalia following the passing of my grandmother. I am also attending a tribunal and taking my holiday during this period. I plan to return to the UK in September.
Due to my unexpected travel, I have had to freeze all my financial accounts, which has prevented me from settling my recent bill of £87.85. However, I want to assure you that I have always been a responsible customer, with a strong track record of paying my bills on time and in full.
As soon as I return to the UK in September, I fully intend to clear the outstanding amount in its entirety. I kindly request that you consider my consistent payment history and the current circumstances and consider lifting the service restrictions until I am able to resolve the payment upon my return.
I sincerely apologize for any inconvenience this delay may have caused and would greatly appreciate your understanding and cooperation in this matter. Please feel free to contact me via email if there are any concerns or if you require further information.
Thank you for your attention to this matter. I look forward to resolving this as soon as possible.
Yours sincerely,
Mustafe
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