Bill £1.93 more than what I signed up for

[Nd88]

Hi, I’ve just joined o2 and signed up for a contract that was £29 a month - which is what’s on all the physical paperwork I’ve received. But myo2 says my first bill is £30.93 and I’m not sure why? It’s not because I’ve gone over data limits or anything like that. I got the message to say my first bill would be £30.93 as soon as I joined, before I’d even got the new phone delivered.

[madasaf1sh · Accepted solution]

@Nd88

Your first bill is always higher as it is pro-rata'd , but from your second bill it will be £29 per month.

Full details are here:

https://www.o2.co.uk/help/account-and-billing/your-bill

[Nd88]

@madasaf1sh Great, thanks so much for such a quick and helpful reply.

[madasaf1sh]

Your welcome