Solved: Beware of Cyprus

Bobsiddons · ‎19-06-2018

All users beware of going to northern Cyprus although the whole world knows it as CYPRUS 02 have decided it is turkey even though turkey is 468 km away . I have incurred extra charges of £39 for visiting northern Cyprus NOT turkey

MI5 · ‎19-06-2018

Unfortunately we are aware of the potential pitfall.
Help guide here https://community.o2.co.uk/t5/How-to-Guides/Roaming-in-Turkey-and-Cyprus-On-PAYG/bc-p/1105917

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

View solution in original post

MI5 · ‎19-06-2018

Unfortunately we are aware of the potential pitfall.
Help guide here https://community.o2.co.uk/t5/How-to-Guides/Roaming-in-Turkey-and-Cyprus-On-PAYG/bc-p/1105917

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.

Anonymous · ‎19-06-2018

This has been known for years now & it’s the border connection between Cyprus & Turkey

Bambino · ‎19-06-2018

@Bobsiddons See the link above. Northern Cyprus is still under Turkish control, and is not part of the EU, hence your extra charges. Nothing O2 can do about that.

I DO NOT WORK FOR O2

EmilieT · ‎20-06-2018

Hi @Bobsiddons, I hope the info @MI5, @Anonymous and @Bambino shared above helped you understand better what happened but do let us know if you have any other question the Community could help you with

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