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Anonymous
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Best time to cancel tariff?

Hey guys, I'm currently on an old (Feb 2010) tariff - originaly a 12 month one and now just being billed monthly. I'm wanting to move network but just wondering when the best time to do this is.

 

My current bill is for 27 Mar 14 - 26 Apr 14, next bill date being 27th April 2014. So should I just request a PAC and use it around 22nd April ish, which should then complete and auto-cancel any future bills before 27th?

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Re: Best time to cancel tariff?

you have to give 30 days notice but using the pac will close the account

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Anonymous
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Re: Best time to cancel tariff?

[ Edited ]

how does that work with future bills then?


Eg if I have to give 30 days notice, the earliest they'll stop billing is 2nd May, after I've been billed for most of May. So better to request it be cancelled from ~26th May? In which case a PAC issued now would have expired by then, so would they just issue one closer to the date it's closed?

 

But if the PAC closes the account, would that not stop the billing anyway?

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Posts: 16,437
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Registered: ‎13-08-2008

Re: Best time to cancel tariff?

http://service.o2.co.uk/IQ/srvs/cgi-bin/webcgi.exe?New,KB=Companion,question=ref(user):str(Mobile),t... may explain it better

 

When you rang o2 for the pac did you say you wanted to leave?

iPhone 11 Pro 256gb on unlimited data
iPad Pro 11” 2018 256gb refresh o2 family discount
Apple Watch series 4
My first mobile was in 1995 a CM-R111 from sony on Cellnet.
Wincanton South Somerset (Full 4g 3G 2g indoor coverage) Remember we are all customers here not customer services