Being charged more

[GeorgiaBrebner]

Hi there, so having looked at my Device plan it said I’m now paying £30.65 when originally I agreed to and have usually been paying only £28.75? Why is this?
Look forward to hearing from you
Thanks
Georgia

[Cleoriff]

Hi @GeorgiaBrebner 

That will be due to the annual RPI

https://www.o2.co.uk/prices 

It happens to every company in April. Not just O2.

Hope that helps

[MI5]

@GeorgiaBrebner 

Are you sure it's an increase in device plan as that is fixed for the duration of your contract?

Your airtime is increased each year as mentioned but it's only 2.7% so that should have only gone up to £29.52.

Have you checked your MyO2 for any additional charges?

http://www.o2.co.uk/myo2