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Being charged for premium newsfeeds

Overcharging
Level 1: Joiner
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For the past two months I have been charged for Premium and information services - 666000 which is MX Newsfeed. I have not accessed any of these sites so have been overcharged to date by £50. What should I do? I am unable to get any answer from the 'chats' so I would like to complain.

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Bambino
Level 77: Grand Master
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@Overcharging Take a look at this link: https://payforitsucks.co.uk/
You also need to contact O2 and ask them to place the following bars on your account:
Bar all Direct to bill debits
Bar Premium rate numbers
You should also ask for a "charge to mobile" bar

Customer service numbers can be found here: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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Bambino
Level 77: Grand Master
  • 19566 Posts
  • 955 Topics
  • 2699 Solutions
Registered:

@Overcharging Take a look at this link: https://payforitsucks.co.uk/
You also need to contact O2 and ask them to place the following bars on your account:
Bar all Direct to bill debits
Bar Premium rate numbers
You should also ask for a "charge to mobile" bar

Customer service numbers can be found here: Guide: Coronavirus Community Help and Support 

I DO NOT WORK FOR O2



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