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Being charged for mms

Donna8
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Hi why have I been charged for mms when I've not sent any mms. I only send normal text?
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MI5
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See help here as sometimes they automatically convert and catch you out.
https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

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MI5
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See help here as sometimes they automatically convert and catch you out.
https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Bambino
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@Donna8 Please see the link in the post above which will hopefully explain your query to you. 

I DO NOT WORK FOR O2



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Donna8
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Thanks very much for directing me. It must be the emojI. Thanks again
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MI5
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Make sure you watch the character count when composing your text @Donna8 and stay below 480 characters.

It will be free then to send.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
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Donna8
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Thanks @Anonymous
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jonsie
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First emoji around 100 characters, each one after is around 2 or 3 characters .

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Donna8
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Thanks@Bambino
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