cancel
Showing results for 
Search instead for 
Did you mean: 

Being charged for mms

Donna8
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Hi why have I been charged for mms when I've not sent any mms. I only send normal text?
Message 1 of 8
1,159 Views
1 ACCEPTED SOLUTION

Accepted Solutions

MI5
Level 94: Supreme
  • 144366 Posts
  • 634 Topics
  • 27677 Solutions
Registered:
See help here as sometimes they automatically convert and catch you out.
https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

Message 2 of 8
1,156 Views
7 REPLIES 7

MI5
Level 94: Supreme
  • 144366 Posts
  • 634 Topics
  • 27677 Solutions
Registered:
See help here as sometimes they automatically convert and catch you out.
https://community.o2.co.uk/t5/Other-Products-and-Services/Accidental-MMS-Sending-and-How-to-Avoid-it...
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 2 of 8
1,157 Views

Bambino
Level 84: Resplendent
  • 23078 Posts
  • 1025 Topics
  • 3676 Solutions
Registered:

@Donna8 Please see the link in the post above which will hopefully explain your query to you. 

I DO NOT WORK FOR O2



Funniest-Thread-2
Message 3 of 8
1,137 Views

Donna8
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks very much for directing me. It must be the emojI. Thanks again
Message 4 of 8
1,117 Views

MI5
Level 94: Supreme
  • 144366 Posts
  • 634 Topics
  • 27677 Solutions
Registered:

Make sure you watch the character count when composing your text @Donna8 and stay below 480 characters.

It will be free then to send.

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)
Message 5 of 8
1,103 Views

Donna8
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks @Anonymous
Message 6 of 8
1,098 Views

jonsie
Level 94: Supreme
  • 93236 Posts
  • 609 Topics
  • 6980 Solutions
Registered:

First emoji around 100 characters, each one after is around 2 or 3 characters .

Message 7 of 8
1,095 Views

Donna8
Level 1: Joiner
  • 4 Posts
  • 1 Topics
  • 0 Solutions
Registered:
Thanks@Bambino
Message 8 of 8
1,058 Views