I have just been to Turkey for 2 weeks and switched my data roaming off before I even left the UK.
However, I have come back to find out that I have been charged £4 per day whilst out there even though I didn't make any phone calls, send any texts or use any mobile data. I phoned customer service and they said that sometimes you can be charged just for connecting to the WiFi but I always assumed WiFi is free unless stated otherwise.
They are giving me £22 back because I was unaware of the charges but insisting that I pay the rest. Has anyone else come across this issue before?
