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Being charged 4.50 a week Net Real Solutions

sbt1
Level 1: Joiner
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I have been charged £4.50 a week for the last month from Net Real Solutions. 

 

Unlike other posts on this forum I have not received any text messages from them so cannot reply STOP. Any advice on how to stop this?! 

 

 

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Cleoriff
Level 94: Supreme
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Hi @sbt1

Follow the advice in this thread

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

Information on Net Real here. Contact them and ask them to stop your subscription and refund your money

http://en.nrs-group.com/contact

Edited to add: Other threads on here show this is a very common scam

https://community.o2.co.uk/t5/My-O2/Unsolicited-charges-O2-not-helping/m-p/1139297/highlight/true#M1...

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 127346 Posts
  • 834 Topics
  • 7585 Solutions
Registered:

Hi @sbt1

Follow the advice in this thread

https://community.o2.co.uk/t5/How-to-Guides/Have-you-fallen-for-or-been-conned-into-a-premium-rate-s...

Information on Net Real here. Contact them and ask them to stop your subscription and refund your money

http://en.nrs-group.com/contact

Edited to add: Other threads on here show this is a very common scam

https://community.o2.co.uk/t5/My-O2/Unsolicited-charges-O2-not-helping/m-p/1139297/highlight/true#M1...

Veritas Numquam Perit

Girl in a jacket
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EmilieT
Former Staff
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Hi @sbt1, and welcome to the forum Wave The info above should be really useful and help you get this sorted, but please let us know if you have any additional questions!

 

Thanks @Cleoriff for the advice slight_smile

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