Been with o2 past few years but they say I'm not

Jogee · ‎22-07-2024

Hi, me and my dad have been with o2 for a good couple years, When we contacted o2 regarding other queries, they asked if we want to renew contracts. They said it shows up on their system that we haven't had a contract with them for past few years.

We use uswitch for our o2 sims. Does it not update on o2 systems because of this?

Bambino · ‎22-07-2024

@Jogee You'll need to keep trying customer service: How to find help & contact O2: A Guide - O2 Community

I DO NOT WORK FOR O2

Enlli · ‎22-07-2024

@Jogee wrote:
We use uswitch for our o2 sims. Does it not update on o2 systems because of this?

I'm U switch and definitely on O2's system as are others I know

This is not O2 and we are all customers here similar to yourself and cannot answer account type queries.

MI5 · ‎22-07-2024

Yeah, same here.

You just got a dumb agent @Jogee

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
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Been with o2 past few years but they say I'm not

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