Solved: Been billed early

DannyB13 · ‎18-12-2020

Recently got my phone on contract on the 3rd of this month and it says my next billing day is the 3rd of January but it said payment due on the 18th (today) and they’ve took the monthly amount 16days early?

jonsie · ‎18-12-2020

You get 14 days to pay your bill which is the first month in advance @DannyB13

Billing help here

https://www.o2.co.uk/help/account-and-billing

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

View solution in original post

jonsie · ‎18-12-2020

You get 14 days to pay your bill which is the first month in advance @DannyB13

Billing help here

https://www.o2.co.uk/help/account-and-billing

Social Media Support ~ O2THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS

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