Barring calls to premium rate numbers

[embassy1976]

Hi There

I have two contracts with o2, one i use myself and the other line i got for my mum to use.

Unfortunately she doesn't grasp the concept that calling premium rate numbers from her mobile is incredibly expensive and it is costing me a fortune every month.

Is there any way i can get o2 to block calls to these numbers? or is there any way i can maybe change settings on the phone to stop these calls being made?. She has an iphone 4s.

Any help would be much appreciated

James

[Anonymous]

Hi James yes if you call O2 on 202 they can put a bar on them for you:)

[embassy1976]

Ah thanks damien, didn't realise they could do it as when i spoke to live chat they said they couldn't

[Anonymous]

When you say premium numbers what exactly do you mean 09 numbers if so then yes 100% O2 can bar them

[embassy1976]

Was thinking any numbers not included in the monthly allowance like 0845 0844 0800 0843 etc

[Anonymous · Accepted solution]

Ah no unfortunately O2 cannot bar those as they are not considered premium rate they are classed as non geographical the only way you can do it would be on the phone but that would mean restricting her so she can only call whoever is in the phone book which isn't very practical

[embassy1976]

ah ok that sounds like a plan, is it easy to do with an iphone 4s?, apologies for sounding like a total noob

[Anonymous]

Have a look at this it tells you how http://www.askmefast.com/How_do_you_enable_FDN_list_on_iPhone3G_iPhone4_and_iPhone4S-qna1218657.html...

It may ask you for a sim pin the default should be 0000 unless you have changed it

[Anonymous]

Hi @embassy1976

Here is what's charged for special numbers ;

http://www.o2.co.uk/help/everything-else/special-numbers

Some websites such as http://www.saynoto0870.com can offer alternative numbers that then come out of your inclusive minutes so perhaps put the alternative number in the contacts list