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Bar on phone

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John16
Level 1: Joiner
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on ‎07-04-2020 12:17

on ‎07-04-2020 12:17

I have a bar on my phone as I was unable to pay my bill due to being out of work because of coronavirus. I’ve tried phoning customer service but no help can’t get through to anyone. What can I do?
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Cleoriff
Level 94: Supreme
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on ‎07-04-2020 12:20

on ‎07-04-2020 12:20

@John16 

Keep persevering with CS. Best time to call is 8am

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 

Veritas Numquam Perit

Girl in a jacket

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Cleoriff
Level 94: Supreme
  • 128039 Posts
  • 835 Topics
  • 7586 Solutions
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on ‎07-04-2020 12:20

on ‎07-04-2020 12:20

@John16 

Keep persevering with CS. Best time to call is 8am

https://community.o2.co.uk/t5/Other-Products-and-Services/Coronavirus-Covid-19-Community-Help-and-Su... 

Veritas Numquam Perit

Girl in a jacket
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jonsie
Level 94: Supreme
In response to Cleoriff
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on ‎07-04-2020 12:27

on ‎07-04-2020 12:27

Choose any option if you get through.

Click Here For Social Media Support Links VirginmediaO2
THIS IS NOT CUSTOMER SERVICE AND WE CANNOT ACCESS ACCOUNTS
2020-Awards-jonsie


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