Solved: Re: Bank statement Ref:

Thirtysixer · ‎06-12-2019

Hello, I recently paid 02 a one off payment to settle an account early but am struggling to identify the payment from my bank.

could this be it : POS - 4658 26AUG19 , OOP3G1487QFZY , 2079775201 GB - 58.93

Thanks

MI5 · ‎06-12-2019

@Thirtysixer

This isn't customer service, sorry.

Please contact them directly Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

View solution in original post

MI5 · ‎06-12-2019

@Thirtysixer

This isn't customer service, sorry.

Please contact them directly Guide: How to find help & contact O2

I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
Pixel 7a (O2 & Lyca), One Plus 6 (Sfr), iPhone 12 Pro Max (Vodafone)

TallTrees · ‎06-12-2019

Hi there @Thirtysixer

Check in with customer services to get info.

Welcome to the o2 community forum, hope all is made clear for you soon. Best wishes TallTrees

HAPPINESS IS BEE SHAPED

O2

Bank statement Ref:

Calls dropped soon as dialed

Access to billing / phone plan etc

Phone no longer tied to my account

O2 Travel (for O2 Travel Inclusive Zone) Bolt On

Error code 14