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Balance

Anonymous
Not applicable

Does anyone know if I can transfer the balance from one phone to another as I`ve just bought a new mobile

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MI5
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Balance is on your sim card, not the phone so just use your old sim.
You can swap it for the correct size in an o2 shop if needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

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MI5
Level 94: Supreme
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Balance is on your sim card, not the phone so just use your old sim.
You can swap it for the correct size in an o2 shop if needed.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)

View solution in original post

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jonsie
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The O2 store will transfer your number, tariff and balance onto a new sim at no cost.

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Cleoriff
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@jonsie wrote:

The O2 store will transfer your number, tariff and balance onto a new sim at no cost.


10 minute job for me when I went instore.....

*The Game Is On*

Girl in a jacket
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Anonymous
Not applicable

does anyone know how can I change a telephone number in internatioanal favourites? ...and how I can get my call me number? I put the 4-digit code but I can't continue

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jonsie
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MI5
Level 94: Supreme
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Try calling Cs if you have no luck.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.

Currently using:
OnePlus 6 (O2 & Sfr), Z3 Tablet (Three UK), iPhone 8+ (EE)
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