@A18
Your top up has already converted to a big bundle Big Bundles | Help & Support | O2
Unless you are on an old classic tariff, in which case you need to change to a big bundle in your MyO2, but once you change, you cannot go back.
I have no affiliation whatsoever with O2 or any subsidiary companies. Comments posted are entirely of my own opinion. This is not Customer Service so we are unable to help with account specific issues.
Please select the post that helped you best and mark as the solution. This helps other members in resolving their issues faster. Thank you.
